Little Money Makers Privacy Policy
Introduction
Little Money Makers Pty Ltd (“we”, “us”, “our”) operates this website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy & Refund Policy explains how we collect, use, and disclose your personal information, as well as our refund policy for digital and physical products, in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Consumer Law (ACL). By using our Services, you acknowledge that you have read and understood this Policy.
Personal Information We Collect
We may collect the following personal information when you use our Services:
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- Contact details: name, address, phone number, and email address.
- Payment details: credit/debit card information and other payment details processed securely via Stripe.
- Account details: usernames, passwords, preferences.
- Transaction history: items viewed, purchased, or downloaded.
- Device and usage information: IP address, browser type, site interactions.
- Communications: any information you provide when contacting us.
How We Collect Information
- Directly from you: when you create an account, purchase, or contact us.
- Automatically: through cookies and website usage tracking.
- From service providers: including Stripe and fulfilment partners.
How We Use Personal Information
We use your personal information to:
- Process and deliver orders.
- Provide customer support.
- Improve and personalise our Services.
- Send marketing (where you have consented).
- Meet our legal obligations.
Refunds and Digital Downloads
Digital Products (PDFs, Downloads, eBooks)
- Digital downloads are non-refundable once purchased or accessed, except as required under the Australian Consumer Law (ACL).
- Customers are clearly informed of this before purchase on product pages, and again at checkout via a required checkbox agreement.
Physical Products
- Refunds, returns, and exchanges for physical goods are available if items are faulty, not as described, or otherwise required under ACL.
- Change-of-mind returns are not required by law and may not be accepted.
Sharing of Information
We may disclose personal information to:
- Stripe (for secure payment processing).
- Service providers who assist with IT, fulfilment, and analytics.
- Legal authorities if required by law.
- Business partners where you have consented.
We do not sell your personal information.
Security and Retention
We take reasonable steps to protect your personal information, but no system is completely secure. Data is retained only as long as necessary to provide our Services or comply with legal obligations.
Your Rights
You may request to:
- Access your personal information.
- Correct inaccurate details.
- Opt-out of marketing communications
Requests can be made via the contact details below.
Contact Us
If you have questions, concerns, or complaints, please contact us at:
Little Money Makers Pty Ltd
Email: hello@littlemoneymakers.com
Address: Gold Coast, Queensland, Australia
We will respond in accordance with Australian privacy and consumer law.
